Free Worldwide Shipping
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    FREE SHIPPING
    We are glad to bring our customers great value and service. That’s why
    we provide free shipping from our warehouses in Asia by ePacket or
    EMS and in USA by USPS.


    SHIPPING TO OVER 200 COUNTRIES


    We are proud to offer international shipping services. However, there are
    some locations we are unable to ship to. If you happen to be from one of
    those countries we will contact you.

    LOST/MISSING PACKAGES


    (PlanetFish) are not liable if the incorrect address is
    placed during the checkout process. Please make sure that your billing
    and shipping address is correct before processing your order. If we have
    made an error we will fully take responsibility of the original order that
    was made for you at no charge.

    CUSTOMS
    We are not responsible for any custom fees once the items have
    shipped. By purchasing our products, you consent that one or more
    packages may be shipped to you and may get custom fees when they
    arrive in your country.

    SHIPPING TIME
    Shipping time varies by location. These are our estimates:

    Location

    *Estimated Shipping Time

    United States

    8-14 Business days

    Canada, Europe

    8-15 Business days

    Australia, New Zealand

    8-15 Business days

    Central & South America

    10-20 Business days

    Asia

    8-15 Business days

    Africa

    15-30 Business days

     

    Max delivery time – 45 business days.
    *This doesn’t include our 2-5 day processing time.
    *All shipping times exclude clearance/customs delays

    TRACKING INFORMATION
    You will receive an email with a tracking number once your order is
    shipped but sometimes due to free shipping tracking is not available.


    MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE
    MOMENT”.
    For some shipping companies, it takes 2-5 business days for the
    tracking information to update on the system. If your order was placed
    more than 5 business days ago and there is still no information on your
    tracking number, please contact us.


    WILL MY ITEMS BE SENT IN ONE PACKAGE?
    For logistical reasons, items in the same purchase will sometimes be
    sent in separate packages, even if you’ve specified combined shipping.
    If you have any other questions, please contact us and we will do our
    best to help you out.